Client Success Stories

Here’s a selection of projects we’ve been involved in to give you an idea of the kind of change we could initiate in your organisation.

Transforming risk management through streamlined screening

We supported a leading financial services firm to tackle a large volume of AML and KYC screening cases, improving its ability to swiftly identify potential financial crime risks.

Insights

Overcoming Incomplete Information to Meet a Critical Deadline

A leading international bank was selling its European financial asset services to another firm. The complex migration this involved was falling behind schedule with unexpected challenges threatening key deadlines.

Delivering Cost-Effective PMO Support Through Our POD Model

We partnered with a financial services business to take control of multiple IT projects and lay the foundations for an effective Project Management Office (PMO). We embedded experts who went on to form the firm’s permanent PMO team.

Streamlining Migration and Delivering Value for a Global Investment Bank

Key achievements 43% reduction in reporting inefficiencies. 100% success rate on planned migrations. Zero interruptions for clients on the new platform. Challenge This global investment bank was facing significant challenges in migrating clients to a new platform. The project was over budget, behind schedule, and impacting client relations. They needed to successfully migrate 200 Custodian clients with over 2,000 funds to the new platform with improved functionalities by the June 2021 deadline.

Integrating a Specialist KYC Team to Ensure Critical Regulatory Compliance

Key achievements Met regulatory requirements by effectively remediating 1,200 KYC cases. Avoided potential fines associated with non-compliance. Maintained high service standards for existing clients by ensuring uninterrupted service during the remediation process. Contributed to business growth by assisting with new client adoptions. Challenge This leading investment bank was facing mounting pressure to remediate a large number of at-risk KYC (Know Your Customer) files before a regulatory deadline.

Boosting a Top-Tier Investment Firm’s AML Compliance Team

Key achievements 100% success rate meeting all AML and KYC service targets. Developed future-proof policies and procedures, ensuring ongoing compliance. Strengthened key investor relationships, positioning the firm for continued growth. Enabled the client to capitalise on opportunities in the evolving AIF market. Challenge Our client wanted to make sure it maintained high AML standards for its complex AIFs domiciled in Luxembourg, while it underwent an organisational transformation. It also wanted to develop policies and procedures that would enable it to provide its know your customers (KYC) service effectively day-to-day and adapt to shifting demands in the future.

Completion of a Period Review Backlog for a Multinational Financial Institution

Key achievements Successful completion of the Periodic Review backlog by the May 2023 deadline. Deployed 27 consultants, 40% of whom transitioned to permanent staff. Extended team scope to include new KYC system implementation and 2023 review cycle. Challenge A multinational financial institution faced a growing backlog in their KYC Periodic Review (AML) due to stricter regulations and a local talent shortage. Their in-house teams in Dublin and Amsterdam lacked the capacity needed to meticulously review and enhance 1,300 client profiles within six months, to maintain compliance and integrate a new KYC software solution. They also needed to boost their team to deal with ongoing workloads and maintain high standards.

Rapidly scaling a KYC refresh programme for a multinational Fund Service business

Key achievements Successful migration of our client’s AML- KYC operations function to Dublin Placement of a 70-person team transitioning it into a permanent AML function Improving KYC completion rates by implementing a robust operational structure Challenge Our client, a multinational Fund Administrator and Fund Service business, needed to rapidly scale up its Anti-Money Laundering (AML) team to meet the demands of a KYC Remediation Program to uplift the investor accounts for a large asset manager and key Transfer Agency client. Due to regulatory changes KYC profile of circa 8200 accounts needed to be reviewed/ uplifted. They also wanted to develop a more effective team to handle business-as-usual AML tasks maintaining the highest standards in an ongoing manner.

Creating a large tech team for a Global Investment Bank

Key achievements 35 consultants recruited within six weeks New team onboarded using a bespoke training plan 48% of new recruits were female 34 of 35 consultants retained in this hyper-competitive market